We hope you are delighted with your purchase. However, if you wish to return an item, you may do so within 14 days of receiving your order. To be eligible, the piece must remain unworn, unused, and in its original condition, accompanied by a valid proof of purchase.

To initiate a return, please contact us at info@aljenjewelry.com with your request. You may then send or personally deliver the item to: Estonia, Tallinn, Suur-Paala 19, 11415, addressed to ALJEN JEWELRY OÜ, phone +372 58081405.

Once your return has been received and carefully inspected, we will notify you by email regarding its status. If approved, the refund will be issued to your original method of payment. Please note that processing times may vary depending on your bank.

Kindly be aware that return shipping costs are the responsibility of the customer.

For any further assistance, we will be pleased to help you at info@aljenjewelry.com.